Getting the Most for Selling Your Business by Jessica Fialkovich

Author:Jessica Fialkovich
Language: eng
Format: epub
ISBN: 9781510769649
Publisher: Skyhorse
Published: 2022-10-15T00:00:00+00:00

Any time you’re dealing with negative reviews, remember you don’t have to prove you’re right; you just have to get what you want—which is a good reputation for your company. Don’t take on the reviewer point by point, defending your actions and criticizing their motives. React calmly and politely, publicly acknowledge the concern, and take care of the details privately. The only time you should really defend yourself is when you have a troll, like the former employee above. And even then, your defense is reporting the fake review, not taking on the reviewer.

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